Elon Musk’s Starlink Pauses New Subscriptions in Nairobi

Elon Musk’s internet service, Starlink, has paused new subscriptions for the residential plan in Nairobi owing to a network overload.

As revealed in a statement, the company explained that there are so many users in Nairobi leading to the overload.

Neighbouring areas around Nairobi were also listed to be among the areas that have been affected by the overload.

The other areas include Thika, Kajiado, Kiambu, Naivasha, Ngong, Machakos and parts of Narok.

“Nairobi and neighbouring areas are currently at network capacity. This means that too many users are trying to access the Starlink service within Nairobi, and there isn’t enough bandwidth to support additional residential or roaming customers now,”

The company indicated that the matter was being addressed to ensure that new customers could get their subscriptions.

Meanwhile, those who were applying for subscriptions were advised to leave their email addresses for notifications.

“Starlink Residential is not available in your area. Enter your email below to be notified about future availability and product updates,” the company advised on its website.

Starlink has been gaining traction in the country in recent months owing to challenges faced by other mobile networks.

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