Kenya Power Token System is Down, Again

It’s the second time in one week that Kenya Power and Lightning token system has gone down.

Unlike other times the energy service provider is silent and there’s no statement as they usually are prompt to give.

The Mpesa token purchase service is not going through.

Kenya Power customers are unable to purchase tokens through its token system as it is facing a hitch.

Previously the utility firm said that the failure of its pre-paid payment platform had affected the generation of electricity tokens.

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However, it said that it was working to restore the system.

“We are experiencing a hitch on the pre-paid system which is affecting the generation of electricity tokens,” KPLC said in a statement.

“We are working to restore normalcy within the shortest time possible,” it added.

“We apologize for the inconvenience caused.”

No such statement has been forthcoming today as the firm is curiously silent.